Poko apps Terms and Conditions

All rules, terms, and policies for using the poko apps platform. Please read and understand the complete Terms & Conditions carefully.

Last Updated: 15 January 2026

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Important Notice

By using the poko apps platform, you agree to abide by these Terms and Conditions. If you do not agree with these terms, please do not use poko apps services. These terms may change from time to time, and it is your responsibility to review them regularly.

1. General Terms

Poko apps is an online betting and gaming platform licensed and regulated by international gaming authorities. Before using poko apps, you must ensure that online betting and gaming is legal in your country and region.

These Terms and Conditions form a legal agreement between poko apps and its users. Violating these terms may result in your account being suspended or permanently closed and all your funds being forfeited.

poko apps reserves the right to:

  • The right to change or update these Terms and Conditions at any time
  • Suspend or close any account for any reason
  • The right to investigate suspicious activity and take necessary action
  • The right to cancel any bet if it is erroneous or fraudulent
  • The right to temporarily suspend services for maintenance or upgrades

By using the poko apps platform, you acknowledge that you are 18 years of age or older and are legally eligible to participate in online betting according to the laws of your country. poko apps strictly prohibits registration and use by minors.

2. Account Registration

To create an account at poko apps, you must provide accurate and complete information. Each person may only create one account. Creating multiple accounts is strictly prohibited and all accounts will be closed in such cases.

Required for account registration:

  • You must provide your correct name and personal information
  • Valid email address and mobile number must be verified
  • Must use a strong and unique password
  • You may be required to submit documents for identity verification
  • You must read and accept the Terms and Conditions and Privacy Policy

Poko apps may request additional documents or information for verification purposes at any time. You will not be able to withdraw until verification is complete. It is your responsibility to keep your account information up to date and accurate.

Account Security: Keeping your login credentials confidential and not sharing them with anyone is entirely your responsibility. You are responsible for all activities on your account. If you believe your account has been hacked or is being used without authorization, notify the poko apps support team immediately.

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Identity Verification

Poko apps follows KYC (Know Your Customer) procedures for security and fraud prevention. You may be required to provide photo ID and proof of address.

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Fast Verification

Poko apps typically completes document verification within 24-48 hours. Ensure submitted documents are clear and legible.

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Data Protection

Poko apps uses advanced encryption to secure your personal information. Your data is never shared with third parties.

3. Betting Rules

When placing bets on poko apps, you must follow all betting rules. Once a bet is placed, it cannot be cancelled or changed unless specifically permitted by poko apps rules.

Core Betting Rules:

  • All bets must be placed before the event starts or within the specified time for live betting
  • You must have sufficient funds in your account balance to place bets
  • Poko apps reserves the right to set minimum and maximum bet limits
  • Each bet will receive a unique bet ID which will be stored in your account history
  • Bet results will be determined from official sources
  • If incorrect odds are displayed due to technical error, poko apps reserves the right to cancel bets

Live Betting: During live betting on poko apps, odds change in real time. Your bet will be confirmed at the odds you placed it at. poko apps is not responsible for odds changes due to internet connection delays.

Settlement: Bet settlement is usually completed immediately after the event ends or within a few hours. In cases of disputed results, poko apps may wait until an official decision is available.

4. Payments and Withdrawals

Poko apps supports various payment methods including bKash, Nagad, Rocket, bank transfer, and cryptocurrency. All financial transactions are secure and encrypted.

Deposit Terms:

  • Poko apps provides instant deposit processing for most payment methods
  • The minimum deposit amount depends on the payment method
  • Deposit fees are usually covered by poko apps
  • You may only use payment methods registered in your own name

Withdrawal Terms:

  • Your account must be fully verified before you can withdraw
  • Poko apps typically processes withdrawals within 24-72 hours
  • The minimum withdrawal amount is BDT 500
  • You must withdraw using the same payment method you used to deposit
  • Withdrawals may be restricted until bonus is cleared
  • To prevent money laundering, deposited funds must be wagered at least once

Transaction Security: poko apps processes all financial transactions through SSL encryption and secure payment gateways. Your banking information is completely protected and confidential.

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Important Warning: poko apps will never ask for your password, PIN, or full card details. If anyone requests such information, stay alert and report immediately to the poko apps support team.

5. Bonuses and Promotions

Poko apps regularly offers various bonuses and promotions. Each bonus has its own terms and conditions which must be followed.

Bonus Acceptance Terms:

  • Each bonus has specific wagering requirements
  • Wagering must be completed before withdrawing bonus funds
  • Each player may claim a bonus only once
  • In cases of bonus abuse, poko apps reserves the right to cancel bonuses and winnings
  • Bonuses have a specific validity period within which they must be used

Wagering Requirements: Wagering requirements mean you must bet your bonus amount a specified number of times. For example, a BDT 1,000 bonus with 10x wagering means you need to place bets totalling BDT 10,000.

Poko apps may run special promotions and tournaments at any time. These offers will have separate terms stated on the promotion page.

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Welcome Bonus

Poko apps offers generous welcome bonuses for new players. Get up to 100% bonus on your first deposit.

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Cashback

Poko apps offers weekly cashback where you receive a percentage of your losing bets back.

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Loyalty Programme

Join the poko apps VIP Programme to receive exclusive bonuses, faster withdrawals, and a personal account manager.

6. Prohibited Activities

Poko apps strictly prohibits the following activities. Violating these rules will result in account closure and fund confiscation:

  • Multiple Accounts: Creating multiple accounts by the same person or family
  • Bonus Abuse: Attempting to exploit the bonus system
  • Collusion: Colluding with other players for unfair advantage
  • Money Laundering: Using the poko apps platform to launder illegal funds
  • Fraud: Any form of fraudulent activity or manipulation
  • Using Bots: Using automated betting software or bots
  • Hacking: Attempting to hack the poko apps system
  • Abusive Behavior: Using abusive language toward support staff or other players

Poko apps uses advanced monitoring systems to detect suspicious activity. If your account is under review, withdrawals and betting may be temporarily restricted.

Reporting: If you notice any fraudulent activity by another player, please report it to the poko apps support team. All reports are kept confidential and investigated thoroughly.

7. Limitation of Liability

Poko apps strives to provide the best service, but we limit liability in certain circumstances:

  • Technical Issues: poko apps is not responsible for server downtime, internet disconnections, or other technical errors
  • Third Parties: We are not responsible for errors by payment providers or game suppliers
  • Lost Profits: poko apps is not liable for lost profits or indirect damages
  • User Error: Any losses resulting from sharing your account information or using weak passwords
  • External Factors: Natural disasters, war, government restrictions, or other force majeure events

Poko apps' maximum liability is limited to the amount in your account balance. We are not liable for any special, indirect, incidental, or consequential damages.

Dispute Resolution: If you have a dispute with poko apps, please contact our customer support team first. We strive to resolve all disputes fairly and quickly. If no resolution is reached, you may refer the matter to an independent arbitrator.

8. Privacy and Security

Poko apps is committed to protecting your personal information and privacy. We comply with international data protection laws and maintain the highest security standards.

Information Collection and Use:

  • Poko apps only collects necessary personal information
  • Your information is used for account management and service delivery
  • We will never share your information with third parties without your consent
  • All data is encrypted and stored on secure servers

Cookies: The poko apps website uses cookies to improve user experience. You can disable cookies from your browser settings at any time.

For more details, see our Privacy Policy See page.

Terms & Conditions Update

Poko apps reserves the right to change or update these Terms & Conditions at any time. If changes occur, we will publish a notice on the website and notify by email. Continuing to use the poko apps platform after changes means you accept the new terms.

It is your responsibility to regularly review this page and stay updated on the latest terms and conditions. If you do not agree with any changes, you may close your account.

Quick Reference Table

Subject Details
Minimum Age 18 years old
Minimum Deposit BDT 500
Minimum Withdrawal BDT 500
Withdrawal Time 24-72 hours
Account Verification 24-48 hours
Customer Support Available 24/7

Join poko apps Today

Become part of the poko apps family by reading and understanding all Terms & Conditions. Enjoy a safe, fair, and enjoyable gaming experience.

Register Now Log In

Contact and Support

If you have any questions or concerns about these Terms & Conditions, please contact our customer support team. We're available 24/7 and provide assistance in Bengali.

Email: support@pokoapps.net | Live Chat: Available on website

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